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My Masari Capital Account - Security

Masari Capital: Uploading a Selfie Screenshot
If we request you to upload a selfie, the photo image would need to look as below.   Please ensure that no parts of your hands are covering any details. ...
Fri, 4 Dec, 2020 at 9:51 AM
Masari Capital: Where are my funds kept?
All funds deposited by our clients are in segregated fund accounts and we keep all the records on our system. This means that the funds are either held ...
Wed, 22 Jun, 2022 at 1:40 PM
Masari Capital: How Do I Reset My Back Office Password?
Need to know Never leave your password where anyone can see it. Try not to create an easy password like 12345678, abcdefg, qwerty etc. Try not to use a...
Fri, 4 Dec, 2020 at 9:48 AM
Masari Capital: How to Disable 2FA via an Authenticator App
Two-Factor authentication is mandatory. Two-Factor authentication allows you to have an additional layer of security to your account. If you disab...
Mon, 23 Aug, 2021 at 6:16 PM
Masari Capital: How Do I Verify/Update My Phone Number?
Need to know When you input your phone number, you need to make sure that you input the number using the international format without any spaces or speci...
Mon, 23 Aug, 2021 at 6:15 PM
Masari Capital: How to Change My Two-Factor Authentication Method?
Need to know Two-Factor authentication is mandatory. Step-by-step Guide To change your Two-Factor authentication method, eg. from SMS authenti...
Tue, 9 Jun, 2020 at 9:29 AM
Masari Capital: How do I Enable Two-Factor Authentication (2FA) on my Account?
Need to know Two-Factor authentication is mandatory. Two-Factor authentication allows you to have an additional layer of security to your account....
Mon, 8 May, 2023 at 2:08 PM
Masari Capital: How to Disable SMS Two-Factor Authentication
Need to know Two-Factor authentication is mandatory. Two-Factor authentication allows you to have an additional layer of security to your account. ...
Mon, 8 May, 2023 at 2:08 PM
How to Take a General Selfie with Masari Capital
Whilst taking this image, please feel free to make use of a timer. If this option is not available, you may also hold the documents in one hand and tak...
Mon, 8 Mar, 2021 at 4:39 PM
How to Take a Live Selfie with Masari Capital
Providing a live selfie has never been easier. Simply open up your camera, take a clear selfie showing your full face and upload it to your account! 
Mon, 8 Mar, 2021 at 4:39 PM