Need to know

  • Providing incorrect details may result in the permanent loss of your funds. 
  • Please make sure you have done the following to ensure you receive the funds with no delays:
  • Entered a USD Coin (BEP-20) wallet address.
  • Send funds to the exact USD Coin (BEP-20) address that we provide.  
  • You need 3-6 Network confirmations before your funds will be processed.
  • Timeframe: 1-3 hours.
  • You can monitor the transaction by pasting the USD Coin (BEP-20) to the relevant network website.
  • At the moment, if you deposit via USD Coin (BEP-20), you would need to withdraw via Bitcoin. Going forward, we shall be adding more crypto withdrawal options.

To deposit via USD Coin (BEP-20) you need to:

  • Click Deposits.
    • Choose the wallet.
      • Choose USD Coin (BEP-20).
        • Enter the amount you want to send
          • Click Proceed to the Payments Page.

  • The USD Coin (BEP-20) address will pop up in the next window. You would have a time frame of 15 minutes to complete the transaction. 


  • If your wallet provider fails to scan your QR Code, use the copy feature to copy the address and amount to complete your transaction.