Need to know

  • Providing incorrect details may result in the permanent loss of your funds. 
  • Please make sure you have done the following to ensure you receive the funds with no delays:
  • Entered a USDT (TRC20/ERC20) wallet address.
  • Send funds to the exact USDT (TRC20/ERC20) address that we provide.  
  • You need 3-6 Blockchair Network confirmations before your funds will be processed.
  • Timeframe: 1-3 hours.
  • You can monitor the transaction by pasting the USDT address to
  • At the moment, if you deposit via USDT, you would need to withdraw via Bitcoin. Going forward, we shall be adding more crypto withdrawal options.

To deposit via USDT (TRC20/ERC20) you need to:

  • Click Deposits.
    • Choose the wallet.

      You can now conveniently deposit directly into your trading account without the need for an internal transfer. Just click/tap on the "Platform" button under the Add Money To section.  Please note that this will only be visible if you have already created a trading account. 
      • Choose USDT (TRC20/ERC20) 
        • Enter the amount you want to send
          • Click Proceed to the Payments Page.

  • The USDT (ERC20) address will pop up in the next window. You would have a time frame of 15 minutes to complete the transaction. 

  • If your wallet provider fails to scan your QR Code, use the copy feature to copy the address and amount to complete your transaction.