Need to know

When you are providing us with a Proof of Address document, please ensure it is one of the following:

Bank Statement/Credit card statement 

(Please make sure that all personal information such as the Credit Card details are not visible)

Utility Bill 

(Water, Gas, Electric, etc)

Postpaid Mobile Phone Bill

The document/s;

  • Must be able to see all four corners and not cropped. The full document. (Account numbers and sensitive information can be covered).
  • Must be dated within the past 3 months (90 days) of present-day.
    • We need to see an issue date.
  • Must state your full name and address on document.
  • Must show some form of official logo, stamp or notarisation.
  • Ensure the document is not password protected.
  • We only accept JPEG, PDF or PNG files.
  • Screenshots may be accepted, provided that all pages are forwarded.

You will find some examples below: