Need to know
When you are providing us with a Proof of Address document, please ensure it is one of the following:
Bank Statement/Credit card statement
(Please make sure that all personal information such as the Credit Card details are not visible)
(Water, Gas, Electric, etc)
Postpaid Mobile Phone Bill
- Must be able to see all four corners and not cropped. The full document. (Account numbers and sensitive information can be covered).
- Must be dated within the past 3 months (90 days) of present-day.
- We need to see an issue date.
- Must state your full name and address on document.
- Must show some form of official logo, stamp or notarisation.
- Ensure the document is not password protected.
- We only accept JPEG, PDF or PNG files.
- Screenshots may be accepted, provided that all pages are forwarded.
You will find some examples below: