Withdrawals are processed within 24 hours of being created on our website by our Payments Team. You may be contacted via email for additional information within this time which would require your feedback to ensure your request is processed as quickly and efficiently as possible.



  • Providing incorrect details may result in the permanent loss of your funds. 
  • Please make sure you have entered a Bitcoin (BTC) wallet address
  • Once your withdrawal has been approved, you will need 3-6 Blockchain Network confirmations before your funds will be received.
  • This typically takes 1-3 hours depending on the traffic on the Blockchain Network.