Need to know

  • Providing incorrect details may result in the permanent loss of your funds. 
  • Please make sure you have done the following to ensure you receive the funds with no delays:
  • Entered a Bitcoin (BTC) wallet address
  • We do not accept Bitcoin Cash (BCH)
  • You need 3-6 Blockchain Network confirmations before your funds will be processed.
  • Timeframe: 1-3 hours.
To deposit via Bitcoin (BTC) or Debit/Credit card via 3rd party you need to:

  • Tap Deposit Funds.
    • Choose Bitcoin or Debit/Credit card.

      You can now conveniently deposit directly into your trading account without the need for an internal transfer. Just click/tap on the "Platform" button under the Add Money To section.  Please note that this will only be visible if you have already created a trading account. 
      • Choose the Wallet to deposit to.
        • Enter the amount you want to send.
          • Tap Redirect me to the Payment Page.

Via Bitcoin:

This would be the screen that pops up next. You just need to copy the bitcoin address and paste it on the appropriate section on your wallet provider deposit screen.

Via Debit/Credit card: 

If you choose  Debit/Credit card, upon clicking Proceed To The Payments Page, you will receive an e-mail to continue the deposit process. 

To continue, click the Complete My Deposit located in the e-mail. 

Then, you will be redirected to the payment provider's site to either Login or Create an account. (You may need to verify your account by submitting documents) 

After that, you will need to enter your Bitcoin Wallet Address if not automatically filled. Should you need to enter the Bitcoin Wallet Address manually, the address will be located in your previous e-mail. 

The final step is to Authorize the payment by going to the Your Account section of our 3rd party payment provider and reviewing your withdrawal request.