Receiving an error message stating invalid accountauthorization failed / unauthorized?


That means you have entered your password incorrectly or you have selected the wrong server. 

To be able to find them on a mobile device, please tap here.


The server details are: 

  • Live Account: or MasariCapital-Live 

  • Demo Account, the selection should be or MasariCapital-Demo.


If the server selection is not the issue, please try resetting your MetaTrader password. You would need to go to the My Accounts section to do this:


Step by step guide:


Tap My Accounts and select View under the Actions section (you will need to scroll right on the MetaTrader account).

Tap the three dots and select Change Password. A pop-up will appear for you to confirm the change and an email will be sent with your new password.