Need to know
After you have deposited funds into your wallet, you will need to do an Internal Transfer before your funds are available in your MetaTrader account.
If you have already done the transfer and the funds are not showing in your trading account, kindly log out and log back into MetaTrader and your balance should update accordingly.
Step by Step Guide:
Tap Internal Transfer.
Choose Wallet to MetaTrader.
Choose the Wallet to transfer from.
Choose the MetaTrader account to deposit into.
Enter the amount you would like to transfer.
Tap Request Transfer
Please Note: You need to have the amount available in your Masari Capital Wallet before attempting to transfer the funds.
- When making transfers to different currency wallets, a conversion fee is applicable. You are able to see the amount you are going to receive in your desired currency from the pop-up box as shown below.
With this being said, the fee is directed to us by our liquidity providers and cannot be eluded.
- Please confirm the value of the transfer by tapping on OK.
Should you still require further assistance regarding your internal transfer, please contact us via Live Chat 24/7 or send us an email at firstname.lastname@example.org