Masari Capital
Submit A Ticket
Home
Solutions
How can we help?
Enter your search term here...
Search
Can't find what you're looking for?
Submit a ticket
Solutions
Discussions
Submit a Ticket
Knowledge base
Masari Capital FAQ Knowledge Base
Getting Started - Trading Journey Basics
7
Masari Capital: The First Steps....
Masari Capital: How to Register an Account with Us
Masari Capital: How do I Enable Two-Factor Authentication 2FA (Desktop)
Masari Capital: How To Enable SMS Two-Factor Authentication (2FA)
Masari Capital: How To Verify Your Account
See all 7 articles
Getting Started - General Queries
10
Masari Capital: What is Two-Factor authentication?
Masari Capital: What Age do I Need to be to Sign Up?
Masari Capital: How Can I Resend the Verification Email
Masari Capital: Where Are We located?
Masari Capital: List Of Acceptable Proof Of Identity (POI) Documents For Identity Verification
See all 10 articles
My Masari E-mails
7
Masari Capital: E-mails going to your spam folders - Gmail User.
Masari Capital: E-mails going to your spam folders - Outlook and Hotmail User.
Masari Capital: E-mails going to your spam folders - Yahoo User.
Masari Capital: E-mails going to your spam folders - Protonmail User.
Masari Capital: E-mails going to your spam folders - Zoho User.
See all 7 articles
My Masari Capital Account - General Queries
12
Masari Capital: Why Can't I Change my Details on my Account?
Masari Capital: How can I Locate my Support Pin?
Masari Capital: Why is my Phone Number not Being Accepted?
Masari Capital: Why am I Not Able to Upload my Documents?
Masari Capital: How Long Does Account Approval take?
See all 12 articles
My Masari Capital Account - Security
14
Masari Capital: Uploading a Selfie Screenshot
Masari Capital: Where are my funds kept?
Masari Capital: How Do I Reset My Back Office Password?
Masari Capital: How to Disable 2FA via an Authenticator App
Masari Capital: How Do I Verify/Update My Phone Number?
See all 14 articles
Masari Capital Affiliates
9
Masari Capital: How do I Become an Affiliate?
Masari Capital: How can I Refer Someone?
Masari Capital: Why can't I see my Referrals on the Affiliate Portal
Masari Capital: Why can't I see my Affiliate Commission?
Masari Capital: When am I Going to Receive my Affiliate Commission?
See all 9 articles
Masari Capital Corporate Accounts
1
Masari Capital: How Do I Open a Corporate Account?
My Masari Promotions
1
Masari Capital: 20% Deposit Bonus
General Trading Queries
9
Masari Capital: How do I Transfer my Funds from My Wallet to my Trading Platform?
Masari Capital: How do I Transfer Funds Between Wallets?
Masari Capital: How do I Transfer Funds to my Main Wallet?
Masari Capital: Is there a set amount for Swaps on all trades?
Masari Capital: What is Leverage?
See all 9 articles
TradeLocker Platform
13
Masari Capital: Creating a TradeLocker Account?
Masari Capital: How to Manage Multiple TradeLocker Accounts
Masari Capital: Logging into TradeLocker
Masari Capital: Trading with Different Pair Types
Masari Capital: Customizing TradeLocker Charts
See all 13 articles
Trading with Masari - Using MetaTrader
30
Masari Capital: Market Opening Times
Masari Capital: How do I Customise the Charts on MetaTrader?
Masari Capital: How to View More Details About an Instrument?
Masari Capital: How do I Hide or Show Pairs?
Masari Capital: How to Remove your Account In MetaTrader.
See all 30 articles
Trading with Masari - Trading
14
Masari Capital: Why are my Funds not Showing in my MetaTrader Account Wallet on MetaTrader?
Masari Capital: How to Report a Problem with a Trade?
Masari Capital: Why can’t I Open a Trade?
Masari Capital: How do I Add More Funds to a Demo Account?
Masari Capital: Instruments and their Lot Sizes
See all 14 articles
Payments - General Queries
6
Masari Capital: What Deposit Methods Are Currently Available?
Masari Capital: What are the Withdrawal Methods Currently Available?
Masari Capital: What Currency Wallets Do You Have?
Masari Capital: Can I Withdraw my Funds to an account not in my name?
Masari Capital: Do we Accept Cheques?
See all 6 articles
Funding - Deposits
17
Masari Capital: What are the Minimum and Maximum Deposit Limits?
Masari Capital: How do I Deposit Bitcoin or Purchase and Send Bitcoin via Debit/Credit Card? Other Option
Masari Capital: How Long do Deposits Take to Credit my Account?
Masari Capital: What Deposit Methods Are Currently Available?
Masari Capital: Help - My Deposit is Not Showing in my Account
See all 17 articles
Funding - Withdrawals
8
Masari Capital: How do I Withdraw my Funds?
Masari Capital: What are the Withdrawal Timeframes?
Masari Capital: Can I Send Funds to My Spouse's, Friend's or Colleague's Account?
Masari Capital: Cancel a Withdrawal Request
Masari Capital: What are the Minimum and Maximum Withdrawal Limits?
See all 8 articles
Funding - Fees
6
Masari Capital: How Much are the Deposit Fees?
Masari Capital: How Much Are The Withdrawal Fees?
Masari Capital: What Are the Commission/Trading Fees?
Masari Capital: Forex Majors, Crosses and Exotics Trading Fees
Masari Capital: Metals and Cryptos Trading Fees
See all 6 articles
PAMM Accounts with Masari Capital - General Information
14
Masari Capital: What are PAMM Accounts and how do they work?
Masari Capital: Role of the Investor in PAMM
Masari Capital: Role of the Money Manager in PAMM
Masari Capital: What is the Pool Of Funds in PAMM?
Masari Capital: Currencies available on PAMM Accounts
See all 14 articles
PAMM Accounts with Masari Capital - Investor's Side
12
Masari Capital: How to Create a PAMM Investor Account
Masari Capital: How to Join a Fund as an Investor
Masari Capital: How to Top up your Funds after joining the Fund
Masari Capital: How to Withdraw from a PAMM Fund
Masari Capital: How can I extract a report as an Investor?
See all 12 articles
PAMM Accounts with Masari Capital - Money Manager's Side
21
Masari Capital: Creating a Money Manager Account on PAMM
Masari Capital: Accepting requests from Investors
Masari Capital: Public and Private Funds
Masari Capital: Is it possible to Close a Fund?
Masari Capital: Are the Money Managers limited with the amount of Funds they can create?
See all 21 articles
The Funded Account Challenge
2
Masari Capital: What are the Requirements for Each Stage?
Masari Capital: General Queries
Funded Account Challenge
0
Masari Capital's New Affiliate Platform
0